Privacy policy

 

Effective Date: May 27, 2025

EACHY ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and safeguard your information through our website and services.

1. Information We Collect

  • Personal Data: Name, email address, phone number, shipping/billing address, account credentials.

  • Payment Data: Card details (processed via Shopify Payments, PayPal, etc.)

  • Device and Usage Data: IP address, browser type, device identifiers, cookies, pages visited, time spent.

  • Location Data: Approximate location from IP or browser.

  • Third-Party Data: Social media login info, analytics (Facebook, TikTok, Google).

2. How We Collect Your Information

  • During account registration and usage

  • When you place an order or make a payment

  • Through customer service or support tickets

  • Automatically via cookies, tracking scripts, pixels, analytics tools

  • Through third-party integrations (e.g., Facebook, TikTok, Google, Shopify)

3. Cookies and Tracking Technologies

We use cookies to:

  • Save preferences and login data

  • Analyze user behavior and improve our service

  • Deliver personalized ads and content

We support Do Not Track (DNT) and Global Privacy Control (GPC) where applicable. Cookie preferences can be managed via your browser.

4. How We Use Your Information

  • Order processing, shipping, and support

  • Account setup and management

  • Sending transactional and promotional communications

  • Fraud prevention and site security

  • Traffic analysis and service optimization

5. Sharing Your Information

We may share your data with:

  • Service providers: Shopify, payment gateways, logistics partners

  • Marketing platforms: Meta (Facebook), TikTok, Google

  • Legal authorities: If required

  • In business transfers: In case of merger or acquisition

Note: We do not sell your personal data.

6. Data Retention

We keep your data only as long as necessary for the purposes outlined in this policy or to meet legal requirements.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access and review your data

  • Correct inaccurate information

  • Request deletion (Right to Erasure)

  • Object to certain processing

  • Withdraw marketing consent

  • Request a portable copy of your data

Submit requests via email: [service@eachy.com] (Identity verification may be required)

8. Data Security

We use:

  • SSL encryption

  • Secure server infrastructure and firewalls

  • Role-based access controls

  • PCI-DSS compliance for payment security

Note: No internet transmission is 100% secure.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

10. International Data Transfers

Your data may be processed outside your country (e.g., U.S.). We use legal mechanisms like standard contractual clauses to ensure protection.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a new Effective Date. Continued use of our service implies acceptance.

12. Contact Us

For questions or to exercise your rights, contact us:

📧 Email: service@eachy.com

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